SlabWise FAQ
Quick Definition
This slabwise FAQ answers the most common questions from fabricators and homeowners.
SlabWise is an AI-powered countertop fabrication platform built for stone fabrication shops. It covers quoting, slab inventory tracking, template verification, slab nesting optimization, crew scheduling, customer communication, and contractor management - all in one cloud-based system starting at $199/month.
TL;DR
- SlabWise is designed exclusively for countertop fabricators - not a generic business tool adapted for stone
- Four core features: Template Verification (3-layer check), Slab Nesting (10-15% better yield), Customer Portal (70% fewer calls), Quick Quote (3 min vs. 20 min)
- Two plans: Standard at $199/month and Enterprise at $349/month
- 14-day free trial, no credit card required
- Unlimited users on both plans - no per-seat charges
- Cloud-based, works on any device with a browser
- Typical ROI: $3,000-$8,000/month in savings from waste reduction, faster quoting, and fewer remakes
About SlabWise
What is SlabWise?
SlabWise is a cloud-based software platform built specifically for countertop fabrication shops. It handles the end-to-end workflow from the moment a customer requests a quote through completed installation and follow-up. The platform uses AI-powered optimization for slab nesting and template verification, which are the two biggest cost drivers in fabrication (material waste and remakes).
Who is SlabWise for?
SlabWise is built for:
- Small shops (1-2 crews, 10-30 jobs/month) - Primary benefit: faster quoting and customer communication
- Mid-size shops (3-5 crews, 30-80 jobs/month) - Primary benefit: nesting optimization and scheduling
- Large operations (5+ crews, 80+ jobs/month) - Primary benefit: multi-location management and advanced reporting
The platform works for shops fabricating granite, quartz, marble, quartzite, porcelain, and other slab materials.
How is SlabWise different from Moraware?
Moraware is the industry's largest platform with 2,600+ users and a strong focus on scheduling and job management. SlabWise differentiates in several areas:
| Feature | SlabWise | Moraware |
|---|---|---|
| Slab nesting optimization | AI-powered, 10-15% better yield | Not available |
| Template verification | 3-layer automated check | Manual review |
| Customer portal | Full-featured with real-time updates | Basic/limited |
| Quick Quote | ~3 minutes, inventory-linked | Standard quoting tools |
| Remnant management | Full lifecycle tracking + sales | Basic tracking |
| Pricing | $199-$349/month | $200-$400/month |
| User base | Growing | 2,600+ shops |
Moraware's strength is its established track record and large user community. SlabWise's strength is its optimization technology and customer-facing features. See our full Moraware Review 2026 for more detail.
How is SlabWise different from ActionFlow?
ActionFlow focuses on workflow automation and process management. SlabWise includes those capabilities but adds:
- AI-powered slab nesting (ActionFlow doesn't have this)
- 3-layer template verification
- A more developed Customer Portal
- Inventory-linked quoting
ActionFlow's pricing runs $200-$350/month, comparable to SlabWise. See our ActionFlow Review 2026 for the full comparison.
How is SlabWise different from EasyStoneShop?
EasyStoneShop is the budget option at $150/month. It covers basic job management but lacks:
- Slab nesting optimization
- Template verification
- Customer portal
- Advanced inventory tracking with photos
- Automated customer notifications
EasyStoneShop works for very small shops with basic needs. As volume grows, most shops outgrow its capabilities. See our EasyStoneShop Review 2026.
Pricing and Plans
How much does SlabWise cost?
Two plans:
| Plan | Price | Best For |
|---|---|---|
| Standard | $199/month | Single-location shops, 1-4 crews |
| Enterprise | $349/month | Multi-location, 5+ crews, advanced reporting |
Both plans include all core features: Quick Quote, Slab Nesting, Template Verification, Customer Portal, crew scheduling, and inventory management. Enterprise adds multi-location support, advanced analytics, and priority support.
Is there a free trial?
Yes. 14 days, full feature access, no credit card required. You can import real data and run your actual workflow to evaluate the platform before committing.
Are there setup fees?
No. No setup fees, no implementation fees, no training fees. Onboarding support is included with your subscription.
Is there a contract?
No long-term contract. Both plans are month-to-month. Cancel anytime. Annual billing is available at a discount.
How many users can I add?
Unlimited users on both plans. There are no per-seat or per-user charges. Add your entire team - office staff, shop floor, crew leads, sales team - at no extra cost.
Are there any hidden costs?
No. The monthly subscription covers all features, unlimited users, unlimited quotes, unlimited notifications, and standard support. The only additional cost would be third-party integrations (like a financing partner's merchant fees), which are between you and that vendor.
Features
How does Quick Quote work?
Quick Quote pulls pricing from your actual slab inventory, applies your configured markup, and adds edge profiles, cutouts, and installation costs. You enter the project basics (material, dimensions, options) and the system generates a branded PDF quote in about 3 minutes. Compare that to the 15-20 minutes a manual quote typically takes.
Quotes can be sent via email, SMS, or through the Customer Portal. Customers can accept quotes electronically.
How does slab nesting work?
SlabWise's nesting algorithm analyzes your pending jobs and available slab inventory simultaneously. It calculates the most efficient way to arrange cut pieces across your slabs, considering:
- Piece dimensions and shapes
- Vein direction for natural stone
- Grain matching requirements
- Remnant utilization (existing remnants are considered first)
- Material matching across pieces from the same job
The result: 10-15% better material yield compared to manual layout. For a shop cutting $30,000/month in stone, that's $3,000-$4,500/month in savings.
What is the 3-layer template verification?
When a digital template is submitted, SlabWise runs three automated checks:
- Dimension check - Compares template measurements to the quoted dimensions. Flags discrepancies beyond tolerance.
- Tolerance check - Verifies that overhangs, clearances, and critical dimensions fall within standard fabrication tolerances.
- Pattern check - Compares the template against historical error patterns for that job type (e.g., missed cooktop cutouts in island templates, incorrect sink positioning in bathroom vanities).
Templates that pass all three checks proceed to fabrication. Flagged templates get reviewed by your team before cutting starts. This catches errors that would otherwise result in remakes costing $1,500-$4,000 each.
How does the Customer Portal work?
Each customer (homeowner or contractor) gets a unique portal login. From their portal, they can:
- View real-time project status (template → fabrication → installation)
- See their slab selection with photos
- Check scheduled dates
- Access quotes and invoices
- Message your team directly
- Receive automatic milestone notifications
The portal eliminates up to 70% of inbound "Where's my countertop?" calls. Customers check the portal on their own time - including evenings and weekends when your office is closed.
Does SlabWise handle scheduling?
Yes. The scheduling module includes:
- Visual calendar for template and installation appointments
- Crew assignment with capacity management
- Geographic route awareness for efficient crew routing
- Customer notifications (confirmation, reminder, en-route, complete)
- Mobile access for crews to update job status from the field
Can SlabWise track my slab inventory?
Yes. Every slab gets an individual profile with:
- Material type, color, lot/bundle number
- Dimensions (length, width, thickness)
- Multiple photos
- Supplier and cost
- Physical location in your yard
- Status (available, reserved, in fabrication, remnant)
- Quality notes (fissures, color variations)
The inventory feeds directly into Quick Quote (for accurate pricing) and the nesting algorithm (for optimal cutting). Customers can browse your inventory through the portal or your website via an embeddable gallery widget.
Does it track remnants?
Yes. When a slab is cut, the system prompts your team to record the remnant with dimensions and a photo. Remnants are tracked like full slabs - with their own profiles, cost allocation, and availability status.
The nesting algorithm considers remnants before suggesting new slabs. Remnants that don't match upcoming jobs can be listed for sale through your portal or website.
Can contractors use SlabWise?
Yes. Contractors get their own portal view showing:
- All their active and completed projects
- Job status and scheduled dates
- Quotes and invoices
- Direct messaging with your team
- New job submission form
You can configure trade pricing tiers per contractor, so their quotes automatically reflect the right discount level.
Technical Questions
What devices does SlabWise work on?
Any device with a modern web browser: Windows PCs, Macs, Chromebooks, iPads, Android tablets, iPhones, and Android phones. There's no app to install - everything runs in the browser.
Do I need special hardware?
No. Your existing computers, tablets, and phones work fine. For slab inventory photos, any smartphone camera produces adequate quality.
How secure is my data?
SlabWise uses industry-standard security: SSL/TLS encryption for data in transit, encrypted storage for data at rest, regular automated backups, and role-based access controls so you determine who sees what.
Can I export my data?
Yes. Full data export is available at any time in CSV format. Customer records, job history, inventory data, financial reports - everything you've put into the system can come back out.
What happens to my data if I cancel?
Your data remains accessible for 30 days after cancellation. During that period, you can export everything. After 30 days, data is permanently deleted.
Is there an API?
The Enterprise plan includes API access for custom integrations. The Standard plan supports standard integrations (QuickBooks, financing platforms, website widgets) but not custom API access.
Getting Started
How long does setup take?
Most shops are fully operational within 1-2 weeks:
- Day 1: Account creation and basic configuration
- Days 2-3: Import pricing, customer list, and existing inventory
- Days 4-5: Team training
- Week 2: Running real jobs through the system
Can I import data from my current system?
Yes. SlabWise supports CSV import for:
- Customer and contractor lists
- Pricing tables
- Slab inventory
- Job history (for reference, not active management)
If you're migrating from Moraware, ActionFlow, or EasyStoneShop, the support team can assist with data mapping.
What kind of support is available?
- Email support - Included on both plans, response within 24 hours
- Phone support - Available on Enterprise plan
- Knowledge base - Self-service documentation and video tutorials
- Onboarding assistance - Guided setup support for new accounts
Do you offer training?
Yes. Initial onboarding includes guided setup and training sessions for your team. Ongoing training resources (video tutorials, documentation) are available in the knowledge base. Enterprise plans include dedicated training sessions.
Frequently Asked Questions
Is SlabWise worth it for a shop doing 10 jobs per month?
Yes. At that volume, the primary value is faster quoting (closing more leads) and template verification (preventing even one remake per quarter covers the annual subscription). As you grow, nesting and scheduling become increasingly valuable.
Can I use SlabWise just for quoting and ignore the other features?
Technically yes, but you'd be leaving significant value on the table. The features work best together - inventory feeds quoting, quoting feeds job management, job management feeds scheduling, and everything feeds reporting.
Does SlabWise work for porcelain slab fabrication?
Yes. The platform supports any slab material including porcelain, sintered stone, and ultra-compact surfaces.
Can I white-label the Customer Portal with my branding?
Yes. The portal displays your logo, colors, and company information. Customers see your brand, not SlabWise.
What internet speed do I need?
Standard broadband (10+ Mbps) works fine. The platform isn't bandwidth-intensive.
See SlabWise in Action
The fastest way to answer your remaining questions is to try it yourself. Load your real data, run your actual workflow, and see the results.
Start your 14-day free trial → No credit card required. Full feature access from day one.
Sources
- SlabWise Platform Documentation and Specifications (2026)
- Freedonia Group - U.S. Countertop Market Analysis ($22.1B market, 8,000-10,000 fab shops)
- Stone World Magazine - Fabrication Software Comparison (2025)
- Fabricators Alliance - Technology Adoption Survey (2024)
- National Kitchen & Bath Association - Industry Technology Report
- Natural Stone Institute - Best Practices for Fabrication Technology
Internal Links
- Countertop Software FAQ - Broader industry software questions
- Slab Nesting FAQ - Detailed nesting optimization questions
- Template Verification FAQ - The 3-layer check explained
- Pricing FAQ - Full pricing breakdown
- Moraware Review 2026 - Head-to-head comparison
- Speed Up Quoting - Quick Quote in detail