Help Center

After logging in you land on the Dashboard — it shows active jobs, recent quotes, and slab inventory at a glance.

Use the left sidebar to navigate between Jobs, Quotes, Templates, Inventory, Nesting, and Settings.

The AI Copilot chat is available on every page — click the sparkle icon in the bottom-right to ask questions or trigger actions.

Customize your dashboard widgets from Settings > Dashboard to surface the metrics that matter to your shop.

Go to Settings > Team and click "Invite Member".

Enter their email address and choose a role: Admin (full access), Manager (can manage jobs & quotes), or Operator (view-only + template downloads).

They'll receive an email invitation to create their account and join your workspace.

You can change roles or remove members at any time from the Team settings page.

Use the search bar on the Templates page to find DXF files by sink model, manufacturer, or dimensions.

Filter by category (undermount, drop-in, farmhouse, cooktop) or by brand (Kohler, Blanco, Elkay, etc.).

Each template shows dimensions, cutout type, and a 2D preview before download.

Pro tip: type a model number like "K-5871" for exact matches.

DXF (Drawing Exchange Format) — the industry standard for CNC machines. Works with virtually all bridge saws and waterjets.

DWG — AutoCAD native format. Use this if your CAD software prefers DWG over DXF.

PDF — a printable reference for shop floor use. Not for CNC — use DXF/DWG instead.

All SlabWise templates default to DXF. DWG and PDF are available on Pro plans.

Find your template and click "Download DXF". The file saves to your computer immediately.

Open the DXF in your CAM software (e.g., SlabSmith, Alphacam, or your CNC's native software).

Verify the dimensions match your field measurements — templates are based on manufacturer specs, not your specific countertop.

Run the file through SlabWise AI Verification (Tools > Verification) to check for common errors before cutting.

Go to Tools > Photo to Template and upload a photo of the countertop area.

The AI analyzes the photo to estimate dimensions, detect edges, and identify features like sink cutouts and cooktop areas.

Review the estimated measurements and adjust if needed.

Download the generated template as a DXF — always field-verify dimensions before cutting.

Go to Tools > Verification and upload any DXF file.

The AI checks for common issues: unclosed polylines, overlapping entities, incorrect layer assignments, and dimension mismatches.

Review the report — issues are flagged as Critical (will cause CNC errors), Warning (may cause problems), or Info (cosmetic).

Fix flagged issues in your CAD software and re-verify before sending to the machine.

Go to Tools > Defect Mapping and upload a photo of your slab.

Select the material type (granite, quartz, marble, etc.) for more accurate analysis.

The AI identifies cracks, fissures, pitting, staining, and other defects, marking each on the slab image.

Use the defect map when planning your nesting layout to avoid placing cuts over problem areas.

Go to Tools > Value Engineering and enter your project details: material, slab cost per sq ft, total square footage, edge profile, and seam count.

The AI analyzes your inputs and suggests cost-saving alternatives — different edge profiles, material swaps, remnant usage, and layout optimizations.

Each suggestion shows the estimated savings so you can make informed decisions.

Share the report with your customer to justify material choices or propose alternatives.

SlabWise supports all major CNC bridge saws and waterjets: Park Industries, Breton, Intermac, Northwood, BACA Systems, Donatoni, and more.

Go to Settings > Machine Profile to select your machine make and model.

The system automatically adjusts DXF export settings (units, arc tolerance, layer names) for your machine.

Don't see your machine? Contact us — we can add a profile for any CNC that accepts DXF input.

A post-processor converts generic DXF geometry into machine-specific instructions your CNC understands.

Go to Settings > Machine Profile and select your post-processor from the dropdown.

Configure output options: tool paths, feed rates, lead-in/lead-out, and bridge tabs.

Test with a scrap piece before production — every machine has quirks that may need fine-tuning.

Go to Tools > Edge Profiles to browse standard profiles: eased, bullnose, ogee, bevel, dupont, and more.

Each profile includes a cross-section diagram and recommended tooling.

When creating quotes, select the edge profile to automatically calculate the per-linear-foot upcharge.

Custom profiles can be added from Settings > Pricing > Edge Profiles.

Create a new job from Dashboard > Jobs > New Job. Enter the customer, job site address, and material details.

Each job moves through stages: Quote > Template > Fabrication > Polish > Install > Complete.

Assign team members to each stage and track progress from the Kanban board or list view.

Attach photos, notes, DXF files, and invoices directly to the job for a complete record.

Go to Dashboard > Inventory to see your current slab yard.

Add new slabs by entering dimensions, material, lot number, and optionally uploading a photo.

Use the Slab Scanner (Inventory > Scan) to photograph a slab and automatically detect its dimensions.

When you run a nesting job, inventory is automatically updated to reflect remnants and used material.

Create a quote from Dashboard > Quotes > New Quote. Add line items for materials, fabrication, edge profiles, and installation.

Send the quote to your customer via email — they can view, approve, and e-sign from their browser.

Once approved, convert the quote to an invoice with one click.

Track payment status from Dashboard > Invoices. Overdue invoices are flagged automatically.

Enable the Contractor Portal from Settings > Portal to give your GCs a self-service interface.

Share your portal link — contractors can submit new jobs, upload field measurements, and check job status.

You control what contractors can see: job progress, template previews, or full details.

Portal activity appears in your dashboard so nothing falls through the cracks.

Starter ($149/mo) — up to 30 jobs/month, 5 AI tool uses/day, 2 team seats, basic templates.

Pro ($299/mo) — unlimited jobs, 50 AI uses/day, 10 seats, advanced nesting, machine profiles, and priority support.

Enterprise ($499/mo) — everything in Pro plus unlimited AI, unlimited seats, API access, custom integrations, and a dedicated account manager.

All plans include a 14-day free trial. Compare plans at slabwise.com/pricing.

Go to Settings > Billing and click "Manage Subscription".

This opens the Stripe customer portal where you can update your credit card, switch plans, or view invoices.

Changes take effect immediately — you'll be prorated if you upgrade mid-cycle.

If your card is declined, you'll receive an email with a link to update your payment method before your account is paused.

Your plan includes a set number of seats (Starter: 2, Pro: 10, Enterprise: unlimited).

If you need more seats, go to Settings > Billing > Manage Subscription and add seats.

Additional seats are billed at a per-seat rate added to your monthly subscription.

Remove seats at any time — the change is reflected on your next billing cycle.