StoneApp Review 2026: Pricing, Features, Pros & Cons
Quick Definition
A thorough stoneapp review helps fabricators make informed decisions.
StoneApp is a mobile-first countertop fabrication management tool designed for smaller stone shops that want to manage jobs, communicate with customers, and track production from smartphones and tablets. With approximately 150-250 active users, StoneApp targets fabricators who spend more time in the field than at a desk, offering basic job management features at a price point of roughly $99-$175 per month.
TL;DR
- Pricing: Approximately $99-$175/month based on user count
- Best for: Small mobile-oriented shops that need field access above all else
- Biggest strength: True mobile-first design for on-the-go job management
- Biggest weakness: Limited production management and no AI features
- Learning curve: Low; mobile-native interface is intuitive for most users
- Support: In-app chat and email support
- Verdict: A decent mobile tool for very small shops, but lacks depth for serious production management and material optimization
What Is StoneApp?
StoneApp entered the countertop fabrication software market with a simple premise: most fabricators don't sit at desks all day, so their software shouldn't require one. The platform is designed from the ground up for mobile use, with native iOS and Android apps that let shop owners and installers manage jobs, snap photos, collect signatures, and update status from the field.
The mobile-first approach is genuinely useful for certain workflows. Template appointments, installation check-ins, and customer sign-offs are all easier on a phone than a desktop computer. But this mobile focus comes at a cost: the platform's production management, inventory tracking, and analytical capabilities are thin compared to desktop-focused competitors.
For a solo fabricator or a 2-3 person shop doing 10-20 jobs per month, StoneApp covers the basics. For anything larger, you'll find yourself wanting features that aren't there.
StoneApp Features Breakdown
Mobile Job Management
This is StoneApp's calling card. The mobile app lets you:
- Create and update jobs from your phone
- Capture photos and attach them to job records
- Collect customer signatures digitally
- Set appointment reminders and notifications
- Share job details with team members
- GPS-tag template and installation appointments
| Mobile Feature | StoneApp | Desktop-First Competitors |
|---|---|---|
| Native mobile app | Yes (iOS + Android) | Often limited/absent |
| Photo capture & attach | Yes | Varies |
| Digital signatures | Yes | Sometimes |
| GPS tagging | Yes | Rare |
| Offline access | Partial | Rare |
| Field quoting | Basic | Varies |
| Real-time sync | Yes | Yes (web-based) |
Basic Quoting
StoneApp includes a simplified quoting tool designed for mobile use. You can build basic quotes using material selections and standard configurations, but the interface is understandably limited by the mobile form factor. Quote creation takes about 8-12 minutes on the mobile app, compared to 15-20 minutes with manual methods.
The quoting module doesn't include the depth of material databases or edge profile libraries that dedicated quoting platforms offer. It's good enough for quick ballpark estimates at a customer's home, but most users still create formal quotes on a desktop computer later.
Scheduling and Calendar
The scheduling feature is calendar-based with drag-and-drop functionality (on the tablet version) and color-coded job stages. You can view daily, weekly, and monthly calendars and assign team members to appointments.
What's missing is production scheduling for the shop floor. StoneApp handles field appointments well but doesn't manage the fabrication queue -- cutting schedules, polishing priorities, or CNC machine allocation aren't part of the platform.
Customer Communication
StoneApp includes basic customer notification features:
- Automated appointment reminders via text/email
- Status update notifications
- Photo sharing with customers
However, there's no full customer portal where homeowners can log in and check their project status, review their quote, or track fabrication progress. This means you'll still handle many of those 8-15 daily status calls manually.
Reporting
Reporting is minimal. You get basic job counts, revenue summaries, and appointment histories. There are no material usage reports, waste tracking, productivity analytics, or financial forecasting tools.
StoneApp Pricing
| Plan | Monthly Cost | Users | Key Features |
|---|---|---|---|
| Starter | ~$99/mo | 1-2 | Basic job management, mobile app |
| Team | ~$135/mo | 3-5 | Scheduling, photo sharing |
| Business | ~$175/mo | 6-10 | All features, priority support |
Pricing is approximate. Contact StoneApp for current rates.
Setup is generally straightforward with minimal additional costs:
- Setup fee: Typically minimal or included
- Training: Self-service with video tutorials
- Data migration: Manual process, limited import tools
Pros and Cons
What We Like
- Genuine mobile-first design that works well on phones and tablets
- Photo and signature capture useful for field operations
- GPS-tagged appointments help with route planning and accountability
- Affordable pricing starting at roughly $99/month
- Low learning curve thanks to familiar mobile app interface
- Quick setup with minimal configuration needed
What Falls Short
- Shallow feature set compared to full management platforms
- No slab inventory management or material optimization tools
- No AI features for template verification or nesting
- No customer portal for self-service status tracking
- Limited quoting capabilities on mobile form factor
- No CNC integration or production management
- Minimal reporting and analytics
- Small user community means limited peer support and resources
- No remnant tracking or waste reduction tools
Who Is StoneApp Best For?
Good fit:
- Solo fabricators who work from their truck and need mobile job tracking
- Very small shops (1-3 people) handling fewer than 15 jobs per month
- Installers who need to capture photos and signatures in the field
- Shops that want a simple, inexpensive entry point to digital job management
Not ideal for:
- Shops with more than 5 employees needing production management
- Fabricators processing 25+ jobs per month
- Businesses that want to reduce the 10-15% material waste rate through AI nesting
- Operations seeking to eliminate remake costs of $1,500-$4,000 per incident
- Shops needing customer portals to reduce call volume
StoneApp vs. Key Alternatives
| Feature | StoneApp | Moraware | SlabWise |
|---|---|---|---|
| Starting price | ~$99/mo | ~$200/mo | $199/mo |
| Mobile-first design | Yes | No (web-based) | Yes (responsive) |
| Job scheduling | Field only | Full (shop + field) | Full (shop + field) |
| Quoting speed | 8-12 min (mobile) | 8-12 min | ~3 min |
| Slab tracking | No | Yes | Yes + AI nesting |
| AI template check | No | No | Yes (3-layer) |
| Customer portal | No | Limited | Yes (70% fewer calls) |
| CNC integration | No | Yes | Yes |
| User base | 150-250 | 2,600+ | Growing |
| Real-time dashboard | No | Basic | Yes |
StoneApp is the most affordable option, but it's also the most limited. Moraware provides comprehensive shop management for roughly double the price. SlabWise combines full management capabilities with AI tools that directly impact profitability through reduced waste and fewer errors.
Real-World Performance
When evaluating StoneApp's impact on shop operations:
- Field efficiency: Genuine improvement in appointment management and customer interactions
- Quoting impact: Modest improvement, but formal quotes still often need desktop refinement
- Material savings: Zero impact -- no inventory or nesting tools
- Error reduction: No automated verification means remake rates remain at industry averages (2-4 per month at $1,500-$4,000 each)
- Customer satisfaction: Some improvement from appointment reminders, but no portal to reduce the daily call burden
- Production efficiency: Not addressed -- shop floor operations are outside StoneApp's scope
The Bottom Line
StoneApp is a nice mobile tool for very small fabrication operations. If you're a solo installer or a 2-person shop, and your biggest pain point is managing field appointments and collecting customer signatures, it's worth a look. The mobile-first design is genuinely better than trying to use a desktop platform on your phone.
But let's be realistic about what mobile job tracking doesn't fix. It doesn't reduce the 10-15% of material you're wasting on every slab. It doesn't catch the template errors that lead to $1,500-$4,000 remakes. It doesn't give your customers a portal where they can check status instead of calling you 8-15 times a day.
For shops that want to grow and improve their profit margins, you'll need a platform that addresses production management, material optimization, and customer communication alongside field operations. At roughly $100 more per month, a full-featured platform delivers significantly higher ROI through waste reduction alone.
Frequently Asked Questions
Is StoneApp available on both iPhone and Android? Yes, StoneApp offers native apps for both iOS and Android devices. The platform was designed mobile-first, so the app experience is the primary interface rather than an afterthought.
Can I use StoneApp offline? StoneApp offers partial offline functionality. You can view existing job details and capture photos without an internet connection, but creating new jobs and syncing data requires connectivity.
Does StoneApp include slab inventory management? No. StoneApp does not include slab inventory tracking, material optimization, or remnant management features. You'll need separate tools or manual methods to manage your material yard.
How does StoneApp handle quoting? StoneApp includes a basic mobile quoting tool for generating estimates in the field. However, the mobile format limits the detail and customization compared to desktop quoting platforms. Most users create preliminary estimates on StoneApp and finalize formal quotes on a desktop system.
Can StoneApp manage my production schedule? StoneApp manages field appointments (template visits, installations) but does not include shop floor production scheduling. Cutting schedules, CNC queue management, and fabrication stage tracking are not available.
Does StoneApp integrate with other software? Integration options are limited. StoneApp offers basic calendar syncing and some export capabilities, but direct integrations with accounting software, CNC machines, or digital templating systems are minimal or absent.
Is StoneApp suitable for a 10-person shop? StoneApp is designed for smaller operations. While the Business plan supports up to 10 users, shops of that size typically need production management, inventory tracking, and analytical capabilities that StoneApp doesn't provide.
How does StoneApp compare to using a general CRM? StoneApp's advantage over general CRMs (like Salesforce or HubSpot) is its fabrication-specific features: stone material databases, edge profile options, and field workflows tailored to template and installation visits. A general CRM would require extensive customization to match even StoneApp's basic fabrication features.
Does StoneApp offer a customer-facing portal? No. StoneApp can send automated notifications to customers, but there's no self-service portal where homeowners can log in to view project status, review quotes, or track fabrication progress.
What kind of support does StoneApp provide? StoneApp offers in-app chat support and email support. Phone support may be available on higher-tier plans. The company also provides video tutorials and a knowledge base for self-service help.
Looking for Mobile Access Plus Full Shop Management?
SlabWise gives you mobile-responsive access to your entire operation -- plus AI template verification, slab nesting, and a customer portal that cuts status calls by 70%. Try it free for 14 days.
Sources
- Natural Stone Institute, "Fabrication Shop Technology Adoption Survey," 2025
- IBIS World, "Stone & Marble Fabrication in the US," Industry Report 32741, 2025
- Marble Institute of America, "Field Operations Best Practices," 2024
- SBA, "Mobile Technology for Small Business," 2025
- Natural Stone Institute, "Material Waste Reduction Standards," 2024
- Kitchen & Bath Business Magazine, "Mobile Tools for Fabricators," 2025