How to Migrate from Moraware to SlabWise
Switching from Moraware to SlabWise is a structured process that typically takes 2-4 weeks from start to finish. The migration involves exporting your existing job data, customer records, and slab inventory from Moraware, then importing everything into SlabWise with the help of a dedicated onboarding specialist. Most shops continue running both systems in parallel for 5-7 business days before fully cutting over.
TL;DR
- Migration timeline: 2-4 weeks total, with 5-7 days of parallel operation
- Data transferred: Jobs, customers, slab inventory, pricing templates, and scheduling history
- Downtime: Zero -- you run both systems simultaneously during transition
- Cost savings: Shops report saving $3,000-$8,000/month after switching thanks to AI-powered features
- Support: Dedicated onboarding specialist assigned to your account throughout the process
- Training: 3 live sessions included, plus on-demand video library
- Risk: 14-day free trial lets you test before committing any money
Why Shops Switch from Moraware
Moraware has been a fixture in the countertop fabrication industry for years, serving over 2,600 shops. It handles scheduling and job tracking well enough. But as fabrication shops grow and margins tighten, many owners find themselves bumping against limitations that cost real money every month.
The Most Common Pain Points
| Pain Point | Moraware Reality | SlabWise Solution |
|---|---|---|
| Template errors | Manual verification only | AI 3-layer verification catches errors before cutting |
| Slab waste | Basic layout tools | AI nesting delivers 10-15% better material yield |
| Status calls | No customer self-service | Customer portal cuts calls by 70% |
| Quote speed | 15-20 minutes per quote | Quick Quote generates quotes in 3 minutes |
| Pricing | $200-$400/month | $199/month Standard, $349/month Enterprise |
The math is straightforward. If your shop runs 2-4 remakes per month at $1,500-$4,000 each, and you waste 10-15% of slab material priced at $40-$120 per square foot, the savings from better verification and nesting tools alone can pay for your software many times over.
Pre-Migration Checklist
Before you start the migration process, gather these items to make the transition as smooth as possible:
Data You'll Need to Export from Moraware
- Active job records -- all open and scheduled jobs with customer details
- Customer database -- names, addresses, phone numbers, email addresses
- Slab inventory -- current stock with material types, dimensions, and lot numbers
- Pricing templates -- your material and labor pricing structures
- Scheduling data -- upcoming appointments and installation dates
- Completed job history -- at least the past 12 months for reporting continuity
Questions to Answer First
- How many active jobs do you currently have in Moraware?
- Do you use Moraware's CounterGo quoting tool alongside it?
- How many team members need user accounts?
- Do you have any third-party integrations (accounting software, CRM) connected to Moraware?
Step-by-Step Migration Process
Step 1: Sign Up for SlabWise and Meet Your Onboarding Specialist (Day 1)
Start your 14-day free trial at SlabWise. Within 24 hours, you'll be assigned a dedicated onboarding specialist who handles fabrication software migrations full-time. They'll schedule a 30-minute kickoff call to review your current setup and create a customized migration plan.
Step 2: Export Your Data from Moraware (Days 2-3)
Your onboarding specialist will walk you through Moraware's export process. Most data comes out in CSV format. Key exports include:
- Job data: Export from Moraware's reporting section
- Customer records: Use the customer list export function
- Inventory: Export your current slab inventory list
- Pricing: Document your pricing structures (these often need manual recreation regardless of software)
If you also use CounterGo, you'll export your quote templates and material pricing separately.
Step 3: Data Import and Mapping (Days 4-7)
The SlabWise team imports your data and maps Moraware's field names to SlabWise's data structure. This is where having a dedicated specialist matters -- they'll catch discrepancies between how Moraware labels data fields and how SlabWise organizes the same information.
Common mapping adjustments include:
- Job status categories (Moraware uses different status labels)
- Customer contact field structures
- Material naming conventions
- Measurement unit formatting
Step 4: Configuration and Customization (Days 5-10)
While your data imports, your specialist helps configure SlabWise for your shop's specific workflow:
- Pricing rules: Rebuild your pricing templates using SlabWise's Quick Quote engine
- User accounts: Set up team members with appropriate permission levels
- Customer portal: Customize your branded customer portal
- Notification rules: Configure automated alerts for job status changes
- Integration connections: Link your accounting software, if applicable
Step 5: Parallel Operation (Days 10-17)
Run both Moraware and SlabWise simultaneously. Enter new jobs in both systems. This lets your team get comfortable with SlabWise while maintaining Moraware as a safety net. During this phase:
- Process at least 10-15 jobs through SlabWise
- Have every team member complete their assigned training modules
- Test the AI template verification on real templates
- Run the AI slab nesting on actual upcoming jobs
- Verify the customer portal with a few trusted customers
Step 6: Full Cutover (Days 17-21)
Once your team is confident, stop entering data into Moraware and use SlabWise exclusively. Your onboarding specialist remains available for 30 days after cutover for questions and fine-tuning.
Step 7: Moraware Cancellation (Day 28+)
After at least one full week on SlabWise alone, cancel your Moraware subscription. Keep your Moraware data exports archived for reference.
What Data Transfers and What Doesn't
| Data Type | Transfers? | Notes |
|---|---|---|
| Customer records | Yes | Names, contacts, addresses |
| Active jobs | Yes | All open job details and status |
| Job history | Yes | Past 12+ months recommended |
| Slab inventory | Yes | Current stock with dimensions |
| Pricing templates | Partial | Structure transfers; formulas need rebuild |
| Custom reports | No | SlabWise has its own reporting engine |
| Moraware-specific integrations | No | New integrations configured in SlabWise |
| User preferences | No | Each user sets up their dashboard fresh |
| File attachments | Yes | Photos, drawings, and documents |
Training Your Team
SlabWise includes three live training sessions as part of onboarding:
- Session 1 -- Office Staff (60 min): Job creation, customer management, Quick Quote, customer portal setup
- Session 2 -- Production Team (45 min): AI template verification, slab nesting, cut scheduling, inventory management
- Session 3 -- Management (45 min): Reporting, analytics, margin tracking, team performance dashboards
Additional training resources include:
- On-demand video library with 40+ tutorials
- Searchable knowledge base
- In-app tooltips and guided walkthroughs
Cost Comparison: Moraware vs. SlabWise
| Feature | Moraware | SlabWise Standard | SlabWise Enterprise |
|---|---|---|---|
| Monthly price | $200-$400 | $199 | $349 |
| AI template verification | Not available | Included | Included |
| AI slab nesting | Not available | Included | Included |
| Customer portal | Not available | Included | Included |
| Quick quoting | CounterGo add-on | Included | Included |
| Free trial | No | 14 days | 14 days |
When you factor in the operational savings -- fewer remakes at $1,500-$4,000 each, 10-15% material savings, 70% fewer status calls -- most shops see a positive ROI within the first month.
Common Migration Concerns
"Will I lose any data?"
No. The migration process includes a data verification step where your onboarding specialist reviews imported records against your Moraware exports. Any discrepancies are flagged and resolved before you go live.
"What if my team resists the change?"
This is the most common concern we hear. The parallel operation period is specifically designed to build confidence. Most team members prefer SlabWise within the first week because the interface is more intuitive and the AI features visibly reduce their workload.
"Can I go back to Moraware if it doesn't work out?"
Yes. During your 14-day free trial, you're still running Moraware in parallel. If SlabWise isn't the right fit, you simply continue with Moraware. No data is lost, no contracts are signed.
"How long until we see ROI?"
Most shops report measurable savings within 30 days. The biggest immediate wins come from the AI slab nesting (material savings show up on your very first optimized job) and the customer portal (fewer phone calls within the first week of customer adoption).
FAQ
How long does the full migration from Moraware to SlabWise take?
The typical migration takes 2-4 weeks from signup to full cutover. The actual data transfer happens in days 2-7, with the remaining time spent on configuration, training, and parallel operation for team confidence.
Do I need to cancel Moraware before starting?
No. Keep your Moraware subscription active throughout the migration. You'll run both systems in parallel for 5-7 business days. Only cancel Moraware after you've confirmed everything works correctly in SlabWise.
Will my historical job data transfer over?
Yes. SlabWise imports your job history, and we recommend transferring at least 12 months of completed jobs. This gives you reporting continuity and helps the AI learn your shop's patterns for better nesting and scheduling recommendations.
Is there a data export tool in Moraware?
Moraware provides CSV export functionality for most data types, including jobs, customers, and inventory. Your SlabWise onboarding specialist will guide you through each export step during the migration.
What happens to my CounterGo data?
If you use Moraware's CounterGo quoting tool, your material pricing and quote templates can be exported separately. SlabWise's Quick Quote engine works differently, so your specialist will help you rebuild your pricing logic during the configuration phase.
How much does the migration cost?
Migration and onboarding are included free with your SlabWise subscription. There are no setup fees, data transfer fees, or additional charges for the onboarding specialist's time.
Can I migrate just part of my data first?
Yes. Many shops start by importing their customer database and active jobs, then add historical data later. Your onboarding specialist can customize the migration scope to match your comfort level.
What if I find data errors after the migration?
Your onboarding specialist remains available for 30 days after cutover. Any data discrepancies discovered during this period are corrected at no charge. SlabWise also includes bulk editing tools for fixing records yourself.
Do my team members need to learn everything at once?
No. The three included training sessions are role-specific, so your office staff, production team, and management each learn only the features relevant to their work. Most users feel comfortable within 3-5 days of regular use.
Will the migration affect my current customers?
Your customers won't experience any disruption. In fact, once you activate the customer portal, they'll have better visibility into their project status than they did before -- reducing those 8-15 daily status calls to a fraction of their current volume.
Ready to Make the Switch?
Start your 14-day free trial and get matched with a dedicated onboarding specialist who'll handle your Moraware migration from start to finish. No credit card required, no commitment, and no downtime for your shop.
Sources
- Moraware official website -- product features and pricing (moraware.com)
- Natural Stone Institute -- 2025 fabrication industry technology report
- Countertop fabrication industry average remake costs -- Marble Institute of America data
- Stone World Magazine -- fabrication shop operational benchmarks 2025
- SlabWise internal migration data -- average timelines from 2025-2026 onboarding records
- Freedonia Group -- U.S. countertop market analysis, $22.1B market size